Upon entering the queue guests enter the domain of the MTA - the Monstropolis Transportation Authority. Along the sides of the queue there are large poster ads for some of Monstropolis' finest businesses, such as Harryhausen's restaurant, Monsters, Inc., and Monster News, winner of 13 Screamy awards.

There's also recruitment posters for that elite squad, the Child Detection Agency (CDA). On the overhead video monitors the Monstropolis Chamber of Commerce presents a series of informational messages on the fine city of Monstropolis.

Be sure to check out the special guidelines for "All Monster Passengers", posted on the ticket booth, which includes rules like: "Gooey slime drippers and oozers are required to clean seat after use as a courtesy to the next passenger", and "If you belch fire you are not allowed to sit directly behind the driver."